FAQ

Q: Can I get a refund if I change my mind about a digital purchase?
A: We understand that sometimes things don't work out as planned. Unfortunately, we can't offer refunds or exchanges once you've downloaded your digital product. Take a moment to review the product details before making a decision.

Q: What if I'm unsure about a product - can I ask questions before buying?
A: Absolutely! We want you to feel confident about your purchase. If you have any questions or concerns, reach out to our super-friendly customer support team. We're here to help you make the best choice for you.

Q: Oops, what if I have trouble downloading what I bought?
A: No worries! Our customer support team are here to rescue you. If you run into any hiccups while downloading, just give us a shout. We'll guide you through the process step by step.

Q: How can I reach you if I need some help?
A: Getting in touch is a breeze. Shoot us an email at tara@thelittleslearn.com or swing by our Contact Us page.

Q: What if the product I downloaded gives me trouble?
A: Oh no, that's not the experience we want for you! If your download causes any issues, let us know pronto. Our team will swoop in to save the day and make things right.

Q: Why don't you do refunds for digital products?
A: Great question! Digital products are a bit tricky since they can't be returned like physical items. This policy helps protect both our customers and hardworking creators.


Don't see your question here? Don't hesitate to give us a shout. We're here to make things easy-peasy for you!

Warmly,

Tara Burns xx
tara@thelittleslearn.com